Return and Exchange Policy

1. Eligibility for Returns :

You can return unworn, undamaged shoes within 30 days of the purchase date. The shoes must be in their original packaging with all tags attached.

2. Exchange Option :

If you wish to exchange for a different size or style, please contact our customer service within 14 days of receipt. We'll assist you in finding the right fit.

3. Refund Process :

Once we receive and inspect the returned shoes, refunds will be processed to the original payment method within 7 business days. Please note, shipping fees are non-refundable unless the return is due to our error.

4. Faulty or Damaged Goods :

If your shoes arrive faulty or get damaged during normal use within the warranty period, we'll offer a replacement or full refund. Contact us immediately with details and photos for a swift resolution.

5. Exclusions :

Customized or clearance shoes are not eligible for return or exchange unless defective.

We strive to ensure your complete satisfaction with our women's shoes. If you have any concerns, our customer support team is always ready to help.